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Teaching remains an art, and excellence remains rare – especially in a bureaucratic age. The ancient Socratic methods and modern enlightenment ideals have increasingly fallen out of favor in American public schools – from elementary and middle school to high school...

What are you doing differently this semester in your English class? As a new semester begins, I face the familiar task – and pleasure – of selecting new materials and creating new forms for my oral skills class. One goal is to have students use the internet more;...

Seek to Understand Have you ever seen two emotional people talk past each other? Both talk and neither listen. Both want to tell the other, and don’t want to hear – or understand – what the other person is saying. This happens too often in stressful workplaces. Stephen Covey,...

Have you been watching the Olympics? What has surprised you the most? Why? Who has inspired you? How? The Olympics reminds us of heroism, sacrifice, excellence, and beauty. It can also spark many conversations. Although I have not had the pleasure of teaching a conversation class...

ESL/Civics tip Public Broadcasting System (PBS) continues to expand their valuable non-commercial services for listeners, including English teachers and ESL instructors. Take the free online tour of PBS ESL/CivicsLink, an online professional development service for ESL teachers....

How did George W. Bush actually become President of the United States? After all, he received fewer popular votes for President than Al Gore, didn’t he? How could Al Gore win the popular vote and still lose the 2000 U.S. Presidential election? The short, unpleasant answer...

“Do you want to know how to start a conversation? Ask a question, and listen.” Robert Bly (1926- ),  American poet and activist That’s not a bad starting point, is it?

Workplace Communication Tip 3: Politely Make Suggestions Style matters – especially when we talk with our co-workers, consumers, patients, and supervisors. English language learners, immigrants, and far too many English speaking workers sometimes forget this basic principle of...

“Own only what you can always carry with you; know languages, know countries, know people. Let your memory be your travel bag.” Alexander Solzhenitsyn (1918-2008), Russian writer and Nobel Prize winner Alexander Solzhenitsyn, an exceptional writer of rare courage, died...

In conversation, it is often helpful to show other people that we understand what they are trying to say. A smile, a nod of the head, and eye contact are encouraging to others at work and at home. Frowning, shaking one’s head no, or looking away while others are speaking...