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“The beginning of wisdom is in the definition of terms.” Socrates (469 BCE–399 BCE) , Greek philosopher Getting students to speak can be a challenge, especially in ESL courses focused on academic writing. Flexibility remains essential. How does one, for instance,...

In conversation, it is often helpful to show other people that we understand what they are trying to say. A smile, a nod of the head, and eye contact are encouraging to others at work and at home. Frowning, shaking one’s head no, or looking away while others are speaking...